Privacy Policy
Last updated: September 2026
Shield Agro Chemicals (Pvt) Ltd (“Shield Agro”, “we”, “us”) operates shieldagro.com. This policy explains what personal information we collect, why, and how we look after it.
Information we collect
- Details you give us — when you request an inspection, place an order, send an enquiry, or message us on WhatsApp or by phone: your name, mobile number, email address (optional), city and delivery address, and anything you tell us about your property or the problem you are seeing.
- Order details — the products and quantities you order and the delivery address, so we can dispatch and confirm Cash on Delivery orders.
- Usage information — with your consent where required, analytics and advertising tools may record pages viewed, buttons clicked and how you arrived at the site. See our Cookie Policy.
How we use it
- To call or message you back about an inspection, quote, order or enquiry.
- To deliver orders and confirm them by phone before dispatch.
- To provide follow-up visits on treatments we have carried out.
- To understand how the website is used and improve it, and to measure advertising.
We do not sell your personal information.
Who we share it with
Courier companies (to deliver orders), our field technicians (to carry out inspections and treatments), and service providers that host the website or provide analytics and advertising measurement (such as Google and Meta), each only to the extent needed for that purpose.
How long we keep it
Enquiry and order records are kept for as long as needed to provide the service and carry out any follow-up visit, and as required by Pakistani tax and commercial law.
Your choices
You can ask us to correct or delete your information, or to stop contacting you, at any time by emailing info@shieldagro.com or messaging us on WhatsApp. You can decline non-essential cookies using the banner on the site.
Contact
Shield Agro Chemicals (Pvt) Ltd, Lahore, Punjab, Pakistan — info@shieldagro.com.